Privacy Policy

This Privacy Policy explains how New CrossFit Ltd (“we”, “us”, “our”) collects, uses, stores and protects your personal information when you visit our website or use our services. We are committed to handling your data in accordance with UK data protection laws.

Who We Are

New CrossFit Ltd is a company registered in England and Wales.

Company Number: 14985305
Registered Office: Basement Dallas Carpets, Ouse Street, Newcastle, United Kingdom, NE1 2PF
Email: hello@crossfittyneside.com

Information We Collect

We may collect and process the following personal data:

  • Name and contact details such as email address and phone number.
  • Billing and payment information when purchasing memberships or services.
  • Information provided through contact forms, waivers or account registration.
  • Technical data such as IP address, browser type and usage data collected via cookies.

How We Use Your Information

We use your information to:

  • Provide and manage memberships, classes and services.
  • Respond to enquiries and provide customer support.
  • Process payments and maintain business records.
  • Send service updates and marketing communications where you have consented.
  • Improve our website, services and user experience.
  • Comply with legal and regulatory obligations.

Legal Basis for Processing

We process your personal data where:

  • It is necessary to perform a contract with you.
  • We are required to comply with legal obligations.
  • It is in our legitimate interests to operate and improve our business.
  • You have provided consent where required.

Data Sharing

We do not sell your personal data. We may share information with trusted third parties including:

  • Payment processors and booking systems.
  • IT and website service providers.
  • Professional advisers or authorities where legally required.

Cookies

Our website may use cookies and similar technologies to improve functionality and analyse website traffic. You can control cookie preferences through your browser settings.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal and regulatory requirements.

Your Rights

Under UK data protection law, you have rights including:

  • The right to access your personal data.
  • The right to request correction of inaccurate data.
  • The right to request deletion of your data where appropriate.
  • The right to object to or restrict certain processing.
  • The right to withdraw consent where processing is based on consent.

To exercise your rights, please contact us at hello@crossfittyneside.com.

Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure or destruction.

Third Party Links

Our website may contain links to third party websites. We are not responsible for their privacy policies or practices.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be published on our website.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact:

Email: hello@crossfittyneside.com
New CrossFit Ltd
Company Number: 14985305